What information do we collect?
The information we collect is information you give us by filling in forms on the website or corresponding by email, text, phone or otherwise ie name, address, email address, telephone number. You will also be asked for your debit/credit card information or billing information at point of sale. The information you supply will only be processed for the purpose for which you supplied it.
How will we use the information?
We will use your data to process your purchase.
We will also use your email for marketing by sending you our newsletter or an email to inform you of our future offers and similar products. You can unsubscribe at any time.
Information relating to your payment
At the point of sale, you are transferred to a secure page on PayPal or if paying by credit/debit card, transferred to the Stripe payment gateway. No payment details are kept on our website or servers. All payment data is fully secure and processed through PayPal or Stripe.
Sending a message to Amethyst
When you contact us through our website or by e-mail, we collect the data you have given to us in order to reply to you. We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address so we can track our communication with you in order to provide a high quality service.
Will we share your information? How will we keep your data secure?
We will not share your information with anyone outside of Amethyst Holistic Training. We will not disclose your information to any third party unless you have consented to such disclosure. We comply with all relevant data protection laws.
How long will we retain the information?
Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years after which time it will be destroyed. The information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Who can I complain to if I feel my data is not handled correctly?
If you believe we are not handling your data correctly, you have a right to make a complaint. This should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (Independent Commissioner’s Office) by contacting them or using the following web page https://ico.org.uk/concerns/